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How to get a ticket and reservation for a bicycle for a connection from The Netherlands to Switzerland?

We want to travel from eindhoven to Biel and take a bicycle with us. Buying and make reservation for bicycle is not possible online. Belgium contact number says they also cannot do it. Is there really no possibility to do this only or by email?. The german contact number gives long waiting times, is costly and i do not speak german.

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Synop65

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Bicycle reservations for international journeys are only available at sales counters.

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Bicycle reservations for international journeys are only available at sales counters.

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