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Can I travel anytime until Oct 20 on Super Saver ticket?

I had booked a Europe Train Trip at the end of May beginning of June. Lots of my trip has cancelled due to Corona as it was across 5 countries. My Deutsche Bahn tickets were going from Munich to Brussels on the 4th June. I think I cannot cancel it or refund/exchange it. Can I use this ticket up until 31st October 2020 with the goodwill gesture of flexible travel. Or is this gesture not including Super saver fares. I am really struggling to get hold of anybody or understand what to do next. I am happy to get a voucher I wish I knew how? Any help would be great thank you!

Roxyperry2026
Roxyperry2026

Roxyperry2026

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Die Antwort wurde von DB Bahn bestätigt

Please see here https://www.bahn.com/en/view/home/help/corona.shtml?dbkan...

"Travelers who purchased their long distance tickets until 13 March 2020 can use their tickets to travel at another time of their choice until 31 October 2020."

"I think I cannot cancel it or refund/exchange it."

That's right. There is no refund for a super saver fare.
https://www.bahn.com/en/view/offers/germany/super-saver-f...

Except: If your connection doesn't exist anymore exactly as booked, you can return the ticket by writing an email to fahrkartenservice@bahn.de
(It will take several weeks before you get an answer/your money back due to many requests these days.)

Unfortunately only in German:
"Vor dem 1. Geltungstag der Reise können Sie die Fahrkarte kostenlos zurückgeben, da die Verbindung nicht mehr so besteht, wie gebucht. Bitte das Ticket nicht eigenenmächtig stornieren! DB/ch"
https://community.bahn.de/questions/2214539-zug-fallt-rei...

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Please see here https://www.bahn.com/en/view/home/help/corona.shtml?dbkan...

"Travelers who purchased their long distance tickets until 13 March 2020 can use their tickets to travel at another time of their choice until 31 October 2020."

"I think I cannot cancel it or refund/exchange it."

That's right. There is no refund for a super saver fare.
https://www.bahn.com/en/view/offers/germany/super-saver-f...

Except: If your connection doesn't exist anymore exactly as booked, you can return the ticket by writing an email to fahrkartenservice@bahn.de
(It will take several weeks before you get an answer/your money back due to many requests these days.)

Unfortunately only in German:
"Vor dem 1. Geltungstag der Reise können Sie die Fahrkarte kostenlos zurückgeben, da die Verbindung nicht mehr so besteht, wie gebucht. Bitte das Ticket nicht eigenenmächtig stornieren! DB/ch"
https://community.bahn.de/questions/2214539-zug-fallt-rei...