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Why is payment from the Netherlands not working in any browser, in any manner?

I've been trying to book seat reservations since yesterday from four different devices at two different locations with four different payment options, but none of them is working. I keep getting the same error message after processing the payment: "Der aktuelle Vorgang wurde wegen eines Fehlers abgebrochen". What is going wrong? It can't be the browser, the computer, or the credit card, because I've tried different versions for each and nothing works. I would appreciate your help.

LotteW
LotteW

LotteW

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Mark1807
Mark1807

Mark1807

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You can't reserve this train (and any other where a resevation is mandatory) online. You can reserve it by telephone:
Information in Dutch:
0032 (0) 70 654 321 (costs depend on provider)
Mo-Fr: 08:00-20:00, Sa-Su and on public holidays: 09:00-16:30
In Englisch:
0044 (0) 8718 80 80 66 (costs depend on provider)
001 (0) 646 88 33 264 (costs depend on provider)
Mon-Fri: 09:00 to 20:00 (GMT), Sat-Sun: 09:00 to 13:00 (GMT)
Or in every "Reisezentrum" from DB in Germany.

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LotteW
LotteW

LotteW

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17/08/2019, 10:22-12:06 IC 143 Deventer-Osnabrück, 12:25-14:14 IC 2082 Osnabrück-Hamburg, 14:52-17:59 IC 384 Hamburg-Kolding, 18:06-19:07 IC860 Kolding-Nyborg. I tried without the last (Danish train) but that didn't help.

LotteW
LotteW

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Okay, the problem seems to be in the Hamburg-Kolding train. When I try to reserve a seat there (obligatory) then I cannot actually click on the reservation. There is a click box which unclicks by itself during the process and which I cannot click again. Strange... but it could explain the problem. Also, the charge is 0,00 euros. So something seems to be amiss.

LotteW
LotteW

LotteW

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And there we go! Booking up to Hamburg was succesful. Train from Hamburg to Kolding failed and remains to be booked. I am hoping for a call from DB to make the booking.

Mark1807
Mark1807

Mark1807

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5000 / 5000
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You can't reserve this train (and any other where a resevation is mandatory) online. You can reserve it by telephone:
Information in Dutch:
0032 (0) 70 654 321 (costs depend on provider)
Mo-Fr: 08:00-20:00, Sa-Su and on public holidays: 09:00-16:30
In Englisch:
0044 (0) 8718 80 80 66 (costs depend on provider)
001 (0) 646 88 33 264 (costs depend on provider)
Mon-Fri: 09:00 to 20:00 (GMT), Sat-Sun: 09:00 to 13:00 (GMT)
Or in every "Reisezentrum" from DB in Germany.

Mark1807
Mark1807

Mark1807

Ebene
4
5000 / 5000
Punkte

Or if you are traveling with Interrail you canntry it here:
https://www.interrail.eu/en/book-reservations