Frage beantwortet

Want to cancel my ticket

Hello,
This Balina Sravankumar my
booking information:
Order number: *******
Customer number: *******
I’m not able to travel on this day please cancel my ticket and refund the money back kindly.

Regards,
Balina Sravankumar

[Edit by community staff, 05/10/19, 08:00 p.m.: personal data removed.]

Sravan
Sravan

Sravan

Ebene
0
12 / 100
Punkte
Die Antwort wurde von DB Bahn bestätigt
Benutzerin
Benutzerin

Benutzerin

Ebene
4
5000 / 5000
Punkte

You booked a "Super Sparpreis" Ticket which is non-cancellable.

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zeka
zeka

zeka

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4
5000 / 5000
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Please do not post any personal information (as your Auftragsnummer, your name) here. It can be misused!

This is a customer community where customers answer questions from other customers. We can't cancel any tickets here.

Please call 0049 (0) 180 6 99 66 33
(20 cents per call from a German landline, max. 60 cents per call from a German mobile network; costs for calls from abroad depend on provider)
daily from 00:00 to 24:00

https://www.bahn.com/en/view/home/info/contact.shtml

If you get a refund or not depends on your ticket:
https://www.bahn.com/en/view/booking-information/booking/...

Benutzerin
Benutzerin

Benutzerin

Ebene
4
5000 / 5000
Punkte

You booked a "Super Sparpreis" Ticket which is non-cancellable.

Sravan
Sravan

Sravan

Ebene
0
12 / 100
Punkte

But how can I get refunded so I should lose my money even though I’m not traveling

Benutzerin
Benutzerin

Benutzerin

Ebene
4
5000 / 5000
Punkte

There is no refund. It's not possible to cancel or rebook a SuperSparpreis Ticket.