Frage beantwortet

I purchased a new BahnCard and my old one was renewed automatically (charged twice), can DB cancel it and refund?

I purchased a new BahnCard and my old one was renewed automatically (so I was charged twice), can DB cancel one of them and refund my money?

Die Antwort wurde von DB Bahn bestätigt
maverick1411
maverick1411

maverick1411

Ebene
4
5000 / 5000
Punkte

Hi AndreHakime,

All BahnCards (BC25, BC50) renewed automatically when you didn't cancel them 6 weeks before termindation date.

You can try to call the BahnCard service (contact details on the back of your card) asking for a annulation and goodwill.

Fanden Sie diese Antwort hilfreich?

Nein (0)

Ja (0)

0% der Personen fanden diese Antwort hilfreich

Weitere Antworten

maverick1411
maverick1411

maverick1411

Ebene
4
5000 / 5000
Punkte

Hi AndreHakime,

All BahnCards (BC25, BC50) renewed automatically when you didn't cancel them 6 weeks before termindation date.

You can try to call the BahnCard service (contact details on the back of your card) asking for a annulation and goodwill.