Diese Frage wartet auf Beantwortung

I have a db 25 card and i purchased a ticket in person. How do i get my points

I went to the DB reiszentrum and told the person I have a bhan card but she didnt take my bhan card number. How can i add this ticket to my bhan card bonus

Viajero
Viajero

Viajero

Ebene
0
11 / 100
Punkte

Antworten

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Hello Viajero,

did you have your BahnCard with you, so that the card could be read? /ka

Viajero
Viajero

Viajero

Ebene
0
11 / 100
Punkte

I did not but i had my card app. I Was never asked to present my number. What can i do? ive tried to call but no one answers

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Hello Viajero,

subsequent crediting of points is not possible. With the BahnCard in the app, the BahnCard number can be entered manually at the time of booking. Please contact the colleagues of the BahnCard service: 0180-6340035 (20 ct / call from landline, mobile tariff max 60 ct / call). /ka