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I got an error during ticket purchase: "there is no valid certificate on your device"

I got an error during ticket purchase: "there is no valid certificate on your device"

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Hello hpso,

what kind of device and what operation system (OS) do you use? Have you installed the current version of your OS and our app DB Navigator? /ti

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Hello Tman,

which operating system do you use? Which version of the DB Navigator do you use? /ka

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Hi. Do you have the app Android System WebView? Please update them. /ch

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Is it possible that the root certificate "DigiCert Global Root G2" is missing? You can install it manually. Otherwise, I can't explain why it's up to you. Maybe uninstall the App DB Navigator completely and download it from the Google Play Store. /ch

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And with an uninstall and reinstallation did you try it too? /no

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Sorry, then I'm afraid I don't know what it is. Please contact our colleagues from the mobile Services for further information. /ni