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How to cancel Bahncard 50 two weeks before validity expiry

Dear Madame/Sir,

Pursuant to former inquiry, I would like to know whether I can cancel my Bahncard 50.
I have read the conditions and it is stated that cancellation must be done 6 weeks before the validity expires. Having acknowledged this fact, I would like to say that I encountered a delay from your side in responding to my former emails with respect to my request to postpone the renewal of the validity. After a round of back and forth emails, by the time I finally received your response, more than 3 weeks had already passed before I understood that I cannot postpone.

Now the only suitable option for me is to cancel the current card. Due to the former delay, I am asking you kindly to consider the lapsing time and allow me to cancel the current subscription.

Thank you in advance for your time and understanding.

Looking forward to your kind response.

Nury17
Nury17

Nury17

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Antworten

Benutzerin
Benutzerin

Benutzerin

Ebene
4
5000 / 5000
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Wenden Sie sich bitte an den BahnCard Service.

DB
DB

DB

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4
5000 / 5000
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Team

Dear Nury17,

in the DB Service-Community customers help other customers. We - the DB Bahn-Team - just moderate the threads.

In this case you should contact the BahnCard-Service. /ju