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Booking train without receiving ticket

I have booked ticket with sofort and I received only Transaktionsnummer: without ticket

[Edit by community staff, 23/08/2018, 14:20: personal data removed.]


Hello Adisak,

did you check your bahn.de account? Can you see the ticket in your account? If not, the booking failed. In that case you'll get your money automatically back in a few work days and you have to book a new ticket. /ti