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e-coupon invalid after payment error

Hi,
I used a €10 e-coupon which I received from the Nutella promotion. The e-coupon was applied successfully when I tried using it to book a ticket. However, during the payment process, there was an error and when I tried to reuse the coupon, it told me that the coupon is not valid anymore.

rsiwach
rsiwach

rsiwach

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