Frage beantwortet

The money I paid for my ticket is back on my bank account. Does this mean that I have not bought a ticket?

I booked a ticket from Bad Bentheim to Warsaw. I paid 89,90 and it all seemed fine. Now, one week later, I see that I received that same amount of money back on my bank account. However, I did not receive any email or message that something went wrong.
Today, I booked a ticket back from Warsaw to Bad Bentheim. Later I realized it would have been smarter to book a retour ticket, but that's was too late. Now I am afraid that something will go wrong with this ticket as well.
What is going wrong?
Greetings, Susan Konijn (Netherlands)

Die Antwort wurde von DB Bahn bestätigt

Hello Susan,

if the money was booked back, no ticket seems to have been sold. Please contact the

+49 180 6 10 11 11 - Questions about booking an online ticket
20 ct/call from the fixed network, tariff for mobile max. 60 ct/call.

They'll solve your problem.

Greetings
Joe

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Hello Susan,

if the money was booked back, no ticket seems to have been sold. Please contact the

+49 180 6 10 11 11 - Questions about booking an online ticket
20 ct/call from the fixed network, tariff for mobile max. 60 ct/call.

They'll solve your problem.

Greetings
Joe