Nach oben

Frage beantwortet

Hello. My train was cancelled

Hello. My train was cancelled and it was ICE and they offer me alternative with IC but i dont want it. My ticket originally is non refundable but now that it was cancel i suppose i can request full refund. Can you please tell me how i can proceed with the refund? Thank you.

Anonym
Anonym

Anonym

Ebene
0
1 / 100
Punkt
Die Antwort wurde von DB Bahn bestätigt
kabo
kabo

kabo

Ebene
4
5000 / 5000
Punkte

Use the "Passenger Rights Claim Form": (https://www.fahrgastrechte.info/fileadmin/pdfs_bef/FGF/FG...)
Tick the box "I did not start my journey because of this delay".

If the offered alternative IC was not later than the booked ICE you will probably get no refund.

Fanden Sie diese Antwort hilfreich?

Nein (1)

Ja (0)

0%

0% der Personen fanden diese Antwort hilfreich

Weitere Antworten

kabo
kabo

kabo

Ebene
4
5000 / 5000
Punkte

Use the "Passenger Rights Claim Form": (https://www.fahrgastrechte.info/fileadmin/pdfs_bef/FGF/FG...)
Tick the box "I did not start my journey because of this delay".

If the offered alternative IC was not later than the booked ICE you will probably get no refund.