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My command was sucsseful deleted when i receve the payment back?

It was an annulation

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Hello 123456756,

if it's a cancellation of a ticket on http://www.bahn.de please contact the online service: 0049 (0) 180 6 10 11 11 (20 cents per call from a German landline, max. 60 cents per call from a German mobile network; costs for calls from abroad depend on provider) /ka