Diese Frage wartet auf Beantwortung

I didn't receive my new bahncard for this year to my relocated address yet

Rechnungsnummer: *******
I have paid the amount.I didn't receive my new Bahn card yet.Please send my bahn card to below address

My new address is already updated iin my profile.I have shifted from frankfort to Essen

I have sent several mails no reply

[Edit by community staff, 03/13/18, 16:24 p.m.: personal data removed.]

subbiah
subbiah

subbiah

Ebene
0
10 / 100
Punkte

Antworten

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Hello subbiah,

where did you change your address? In your profile on bahn.de (for booking) or in the BahnCard section (for BahnCard)? Please call the BahnCard-Service to solve your issue. This is a "costumer helps customer" forum. Nobody can send you a new BahnCard.

(0049) 180 6 34 00 35
(20 cents per call from a German landline, max. 60 cents per call from a German mobile network; costs for calls from abroad depending on provider),
Monday to Friday 07:00 to 21:00, Saturdays 09:00 to 18:00. /ti

subbiah
subbiah

subbiah

Ebene
0
10 / 100
Punkte

thanks for the reply.I have changed in my profile and banhcard too