Frage beantwortet

Not received my new Bahn Card

I paid Eur 62.00 on 07 December 2017 ( Please refer End-to-End- Ref.: XXXXXXXXXXXXX) for renewal of my BahnCard 25 No. XXXX XXXX XXXX XXXX.

I have not received my new card till date.

Kindly expedite delivery.
Thanking you in anticipation

Sasanka XXXXXXXXX
XXXXXXXXXXXXXXXX
XXXXX, XXXXXXXXXX

Sasanka
Sasanka

Sasanka

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Die Antwort wurde von DB Bahn bestätigt

Hi Sasanka,

about your profile on bahn.de you can check the sending status of your bahncard.

Load the digital bahncard in the DB-Navigator App. You can also use the digital one as legitimation.

Otherwise I recommend to get in touch with the bahncard service. The staff could tell you about the status.

BahnCard-Service: 0180 6 34 00 35
(20 ct/ call from landline, mobile phone max. 60 ct/ call)
Monday till Friday 7-21, Saturday 9-18

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Hi Sasanka,

about your profile on bahn.de you can check the sending status of your bahncard.

Load the digital bahncard in the DB-Navigator App. You can also use the digital one as legitimation.

Otherwise I recommend to get in touch with the bahncard service. The staff could tell you about the status.

BahnCard-Service: 0180 6 34 00 35
(20 ct/ call from landline, mobile phone max. 60 ct/ call)
Monday till Friday 7-21, Saturday 9-18