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How can I cancel my bahncard

I have got an invoice about payment for the new card . As I understood It was done automatically. How can I cancel it? I do not need to buy the new card, because I am leaving Germany. I have made several attempts to do it online, but no success.It says error number 503. Also I contacted BahnCard-Service Team three weeks ago and didnt get any answer.

Marichka
Marichka

Marichka

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Hello Marichka ,

if you have any questions about your BahnCard subscription, you can contact the BahnCard-Service by telephone or email only. You'll found the contact information on your BahnCard. Our community has no insight into your data. /tr