Diese Frage wartet auf Beantwortung

Requesting Refund

My train canceled last 19.AUG.17.
I received e-mail from your company about refund, but I can't receive the pay back until now.
I send you the e-mail several times, but finally the number you said +49-180-6-202178 isn't response all the time.
I don't have more patient, and very disappointed about your service.
Please refund canceled charge as soon as possible.


Hello Sunyoung, I'm sorry, but nobody will be able to help you here. The community is there for customers to help other customers. We also have no insight into the process here. Please contact the indicated contact person. Sorry we can not help you. /no