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BahnCard 25%

Normally, my Bahn Card 25% first sent to me via air post and then I had to pay it. Unfortunately, I have not received any BahnCard for the year 2017-2018. I appreciate if you could lighten me up!

Antworten

Hello Persiana,
unfortunately I can't look into your BahnCard-account. If you are in Germany, please call our BahnCard-service, if you are abroad, you may call as well. Maybe you prefer to send an email to bahncard-service@bahn.de. Please give the number of your previous BahnCard when you send an email. /da