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Because of some reasons, I had cancelled original bank account. Before that, I bought a ticket and a bahncard-50

Because of some reasons, I had cancelled original bank account. Before that, I bought a ticket and a bahncard-50. I received a letter last night, which tells me that I must send a letter signed to your company to update my account to close the deal. I want to know that sending letter is necessary? Can I just update my bank account online instead of sending regular mail? And because something unhappy happened, whether the ticket and the bahncard-50 are still valid or not?

Dante777
Dante777

Dante777

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Hi Dante777, if you were asked to update the data, please contact the colleagues, they are mentioned in the letter. If no email is given, it is only by letter. Did you get the new BahnCard 50? Anyway, the ticket and BahnCard are valid. /ch

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DB
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DB

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Hi Dante777, if you were asked to update the data, please contact the colleagues, they are mentioned in the letter. If no email is given, it is only by letter. Did you get the new BahnCard 50? Anyway, the ticket and BahnCard are valid. /ch