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How can I track the ticket I bought online. It’s supposed to arrive in the regular mail. But haven’t.

I bought a twin 10 days flexi ticket at the beginning of October. I am supposed to get it over the regular mail...but I haven’t received it yet.


Hello Montserrat,

unfortunately, we can not see when the ticket arrives at your place.
Please contact my colleagues from the online service (0049) 180 6 10 11 11 (20 cents per call from a German landline, max. 60 cents per call from a German mobile network; costs for calls from abroad depending on provider) daily from 0 to 24 o'clock. /tr