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still couldnt get my bahncard25 via post

I ordered Jubiläums-BahnCard 25 online on 04.10.2017 but although It has been 2 weeks now I couldnt received my actual card via postal mail yet. can I have information on how long it would take until ı receive my card and if there is a problem in postal delivery?

berkinakkoca
berkinakkoca

berkinakkoca

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DB
DB

DB

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Team

Hello berkinakkoca,

please contact the Bahncard-Service. The Colleagues can check why the card has not arrive yet. /si