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how can i renew my bahncard 50?

I ordered my Bahn card 50 'vorlaufig' temporary and for last month it worked fine but was only ever sent in an email ticket, not an actual card to my German address. It expires today and so I want to renew it as I am supposed to be using it next week for a train journey. It cost me 8 euros for last month and I would like the same one again, I cannot find where to do this?

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DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Hello mollygeorgiaevans1997,

I guess you ordered a My BahnCard Flex 50. That BahnCard is a standing order. You pay the 8 Euros monthly for that BahnCard. If you didn't receive your BahnCard yet please call the BahnCard-Service to ask for it.

(0049) 180 6 34 00 35
(20 cents per call from a German landline, max. 60 cents per call from a German mobile network; costs for calls from abroad depending on provider),
Monday to Friday 07:00 to 21:00, Saturdays 09:00 to 18:00. /ti