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Can't find the online ticket in my bookings?

I booked an online ticket and the payment operation done sucessful, but I can't find the online ticket to use.

Beshoy
Beshoy

Beshoy

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Antworten

Please have a look into the order search. You can find the order number on the account statement. 

If you have entered your email address, you will also receive the ticket by email.

Otherwise please ask the colleagues of the online-service about the booking. Phone: (0049) 180 6 10 11 11 (20 cents per call from a German landline, max. 60 cents per call from a German mobile network; costs for calls from abroad depending on provider) daily from 00:00 to 24:00 /ki