Diese Frage wartet auf Beantwortung

Why refund amount not full as per Auftrag-Stornierung?

My order number ******* was cancelled in advance of 3-4 days before date of journey.
I have not received full amount, as per Auftrag - Stornierung.
I have received only partial amount.
How is refund money calculated?

[Edit by editorial staff, 12/7/17, 12:16 pm: personal data removed.]

Antworten

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Hello Santhoshkumar,

in case you did book a Sparpreis you have to pay a fee of 19 Euros for a cancellation. /ti

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

What did you book for a ticket and what did it cost? /an