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I lost Bahncard. Is there an online version I can download and keep on my phone? Or do I have to order a hard copy?

I lost Bahncard. Is there an online version I can download and keep on my phone? Or do I have to order a hard copy? I have my card number.

Joann
Joann

Joann

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Hello Joann,

please contact the BahnCard-Service. My colleagues will give you a replacement card. You can reach the colleagues under the call number (0049) 180 6 34 00 35 (20 cents per call from a German landline, max 60 cents per call from a German mobile network) from Monday to Friday 7 - 21 and on Saturdays 9 - 18 pm.

In order to be able to load the BahnCard as a mobile phone ticket in DB Navigator, you must be a registered customer for the BahnCardServices. /ni