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I lost my Bahn card, can I get a new one?

My BahnCard was stollen with my wallet. I cannot remember my BahnCard number as well. Can I get a new card by mail?

Antworten

Hello Rong, in this case you can write my colleagues from BahnCard service an email. The email address is bahncard-service@bahn.de. When you write to them, please tell them your full name, address and date of birth so they can identify you. A new BahnCard will cost 15 Euro. /di