Frage beantwortet

Can I take an earlier train with same prices in case of a cancellation

My train ticket is cancelled. It is mentioned that I can travel with any train after the expected time. Can I take a train prior to that time??

Anonym
Anonym

Anonym

Ebene
0
31 / 100
Punkte
Diese Antwort wurde als beste Antwort ausgewählt
DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Yes, even if the train starts earlier. We will give you the opportunity to reach your destination in time. The staff on board are able, to validate that the train was cancelled but the best option is: Go to a DB Information in the station, the colleagues will validate your ticket. /ti

Fanden Sie diese Antwort hilfreich?

Nein (0)

Ja (2)

100%

100% der Personen fanden diese Antwort hilfreich

Weitere Antworten

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Hello Anonymous290394, have you booked a Sparpreis or a Flexpreis?

Anonym
Anonym

Anonym

Ebene
0
31 / 100
Punkte

I booked a sparpreis

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Then you must use the trains you have booked. You can´t use any other train. /an

Anonym
Anonym

Anonym

Ebene
0
31 / 100
Punkte

Like I said, the train is cancelled!

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Ah ok. Then I misunderstood you. You can use a different connection when the other one no longer exists. /an

Anonym
Anonym

Anonym

Ebene
0
31 / 100
Punkte

Also earlier than the scheduled departure?Also how to communicate that to the ticket checking person?

DB
DB

DB

Ebene
4
5000 / 5000
Punkte
Team

Yes, even if the train starts earlier. We will give you the opportunity to reach your destination in time. The staff on board are able, to validate that the train was cancelled but the best option is: Go to a DB Information in the station, the colleagues will validate your ticket. /ti