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I need the electronic ticket

Dear Sir or Madam,
I am sorry to bother you.
I would like to know if you could change my booking.
I did a mistake when i booked the ticket.
I just need the electronic ticket and I don’t need you to send me by post and also help me to stop the refunding and I would like to keep the ticket.
My booking number is: XXXXXX
Thank you very much.
Best regards,
Sincerely,

[Edited by DB Bahn on 09.09.2016 at 06:50 PM: personal data]

Antworten

Hello Yong2016,
perhaps it may be amended. If the order is a long time ago, it is not possible.
But you can ask the colleagues from the online service: (0049) 1806101111 (charges apply: EUR 0.20 cents per call /landlines, EUR 0.60 cents per call/mobile phone). /si