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Cancel Bahncard

I have been trying to cancel my bahncard 25 over the last month or so as I am not in Germany any more. I did not receive the bahncard in the post when I ordered it in May so I do not know what is the number. All I have is the expiry of 3.7.16 and electronic code xxx. How do I make sure it is cancelled so there is no renewal?

Thank you
Athol

[Edited by DB Bahn on 19th of July, because of mentioning personal data (electronic code)]

Athol
Athol

Athol

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DB
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DB

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Hello Athol, you can only cancel the BahnCard in a written way. Therefore please write an email to bahncard-service@bahn.de with your personal data (name, address, day of birth and electronic code). Please stress that you live abroad now and don't need the BahnCard any longer. /ar

Athol
Athol

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Thank you. I did send my details to that email address that you suggested a couple of days ago, hopefully someone will eventually reply to confirm.