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Bahncard registration fails

I received my bahn card by post. When I try to register the card on bahn.de or DB bahn application on iOS, it fails and I get a message that --> "No BahnCard data have been found for your entries. Please correct your details."

Please help


Hey Ashok, what a BahnCard have you ordered ? I need the details, please. Like Probe BahnCard, Euro 2016-BahnCard, Jugend BahnCard 25 or another one. /ci