Frage beantwortet

How long will it take to response for the refund claim?

I have claimed for refund for the train delay of IC train on 13 May 2016 between Berlin to Harderwijk. I have filled and sent the claim documents together with the original ticket on 17 May 2016. No response yet. I am looking forward to your response as soon as possible. I am also looking forward to the official letter states the reduction price and original price of the ticket which I have used. I need to use the document for travel claiming.
Kind regards,
Dr. Palani Kannan Kandavel



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Die Antwort wurde von DB Bahn bestätigt

Hello, the Servicecenter needs minimum 4 weeks to check your refund claim und if all your data are correct you'll get the refund.

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